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Raeanne McLaughlin

Executive Director, MS. NCC

Pine Harbour’s fearless leader, Raeanne McLaughlin has over 20 years of experience working with older adults.  Eight of those years were spent managing and operating multiple assisted living communities in Southern California.  She has a Master’s degree in Counseling with a specialization in counseling older adults.  Additionally, Raeanne has participated in conducting research on behavioral patterns and psychopharmaceutical interventions for Alzheimer’s disease.  She has an extensive amount of experience and knowledge on Alzheimer’s disease and related dementias.  You may have seen this North Country native out in the community conducting an educational presentation once or twice!   Raeanne moved back to the North Country with her daughter to be closer to family and to take on her dream job, as Executive Director of Pine Harbour.

Shelly Bedard

Case Management Director, BSW

Shelly started working here in 2018 and is currently the Case Management Director with a Bachelor’s Degree in social work.  Shelly develops all Individualized Service Plans and is the Resident and family liaison.

Michelle Carter

Wellness Director, LPN

Michelle started here in 2010 and is currently the Wellness Director who oversees the Wellness Managers. She is also a Licensed Practical Nurse and in charge of ordering and managing all Residents medications. 

Rita Geddes

Resident Care Director, LPN

Rita is a Licensed Practical Nurse and supervises all Resident Assistants and the daily care of our Residents.

Meghan Southwick

Admissions Director

Meghan started working here in 2008 and is currently  the Admissions Director with a degree in Humanities and Social Sciences. Meghan is responsible for the admission process to include; facility inquiries and tours. She also manages the internal and external wait list. 

Jackie Pamplona

Activities Director

Jackie started here in 2007 and is currently the Activities Director. She creates the monthly activity programs for both the Assisted Living & Memory Care floor ensuring our Residents are always engaged in an activity. She also coordinates volunteer programs, community/special events and the facility's Resident Council.

Chad Stevens

Maintenance Director

Chad started working here in 2010 and is currently our Maintenance Director who oversees the housekeeping/laundry & maintenance staff. He ensures that the building and grounds are maintained and is responsible for emergency preparedness and evacuation planning. 

Travis Carter

Dining Services Director

Travis is currently our Dining Services Director, with over 20 years of experience in the food industry. He supervises all dining staff, coordinates all meals and ensures our menu's are planned and approved by a licensed dietitian, ensuring they are healthy, nutritious well balanced meals. 

Tasha Hildreth

Compliance Director

Tasha started working here in 2007 and is currently the Compliance Director with a degree in Human Services. She ensures that the facility is in compliance with all Department of Health regulations and facility policies. 

Mallory Leonard

Employee Relations

Manages all things human resources related, employee documentation and communications.

Chelsea Silver

Administrative Assistant

Chelsea moved to Plattsburgh in August 2009 to get her degree in Humanities and Social Sciences. She started working here in January 2012 and is the Administrative Assistant. Her roles consist of Human Resources, social media, this website, newsletters, managing the Concierge team and keeping all facility records up to date.


Director of Lifting Spirits

Roxy permanently resides at Pine Harbour and the Residents, staff and family members could not possibly love her any more then they all do!  She does so much for the community, but her biggest job is lifting the spirits of anyone who walks through the front door of Pine Harbour.  She was adopted from the Elmore SPCA in June of 2012 and has been creating big waves since then!  She has already been featured in the Press Republican, on radio ads and all over Facebook.  When she is not too busy being a big famous Hollywood star, Roxy is often found roaming freely in the community, visiting with residents in the common areas, giving out lots of kisses and making sure everyone is healthy and happy.  Pine Harbour could not have dreamt up a better four-legged, furry family member!

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